It’s interesting the response my blog from a couple of days ago engendered, mostly to the extent that, times being as difficult as they are, the antiques dealers and shows that survive will be those that are serious about not just the traditional trade, but how they adhere to good business practice, including listening and being responsive to their customers.
We’ve all had the experience of dealing with the merchant or service provider who, when questioned about some sort of bizarre practice, rejoined with ‘Well, we’ve always done it this way.’ My general supposition, heretofore, that the employee who gives such an answer either is not very bright or is poorly trained, generally forces me to ask for someone higher up in the chain of command who can explain the rationale behind something ostensibly rather arcane, inexplicable, and possibly offensive. Certainly in our own business, we would hate to find we had inadvertently given offense with the effect of running away custom.
Oddly, though, we’ve found that within the trade, up to this very instant, the snotty factor still prevails, with certain dealers, rather than grateful for every sale like the rest of us, feel as though they are doing their punters a favor by condescending to sell to them. Astonishing. We find this even amongst colleagues, whose inventory we might have a client for. Believe me, what we have is for sale to anyone- collector, interior designer, or another dealer. With all that, I had a conversation with a dealer yesterday who is known to be seriously on the ropes, about a piece he had that might work for one of our clients. Rather than welcoming my inquiry, he told me robustly for about five minutes how fortunate I was that he had this piece of goods that I could then offer to someone else and make some money on.
Trying times, and presumably everyone is getting some sort of comeuppance and needs to get his own back, but what with everyone scrambling for business, how much time and/or money is a buyer going to spend with any merchant who is unpleasant in demeanor, offers unreasonable terms, or whose merchandise is overpriced? Still, this frequently describes a fair number of people in the trade. Mystifying.

Quality is everything, and whether newly conceived Arts and Crafts pieces from Morris and Company or revivalist pieces by a French workshop, it is not just age that determines venerability- and value. Morris and Company, as Linke and Sormani, were self-consciously producing quality pieces. William Morris had made it, quite literally, a piece of social and economic theory that, when left to their own devices, craftsmen working in vernacular styles and utilizing traditional materials and methods, would, out of the sheer joy of creation, produce pieces of enduring quality. Morris, along with fellow Fabian socialists including George Bernard Shaw and Oscar Wilde, looked forward to an enlightened industrialism that enabled the working classes to achieve a dignity in their labor, along with a fair recompense. Sound familiar?
We seem to be in the midst of a revivalist episode as we speak, with interest in the English Regency period of roughly 1790 to 1830 spurred on by the Thomas Hope exhibition that originated at the Victoria and Albert Museum. Never really out of fashion, certainly on the coast the work of interior designers Tony Duquette and Billy Haines gave us the enduring phrase still favored by contemporary designers ‘Hollywood Regency.’ While we happily provide pieces of early 19th century furniture to festoon the Regency style villas of the 1930’s and late 1940’s that populate the landscape of Bel Air and Brentwood, the Regency revivalist movement of the second quarter of the last century saw the creation of carloads of reproduction furniture- some of it of pretty good quality, but most of it of the cheesiest order. It, too, will be, strictly speaking, ‘antique’ in a few decade’s time, but will it fall into the venerable category making it a worthy example of revivalism? Not likely. Save your cash for a good quality Regency piece.